Who we are
SHAHADALQABBAA.COM (“Shahadalqabbaa”, “we”, “our”, “us”) is a trading name of Shahadalqabbaa LLC. We respect the privacy rights of our online visitors (“you”, “your”, “yours”) and recognize the importance of protecting the information collected about them. We have adopted a corporate-wide Privacy Policy that guides how we collect, store, and use the information you provide us. As part of our commitment to your privacy rights and security, our website has been certified by VeriSign.
The following information is provided by SHAHADALQABBAA.COM to enable our online visitors to be fully informed of our Privacy Policies. By visiting SHAHADALQABBAA.COM, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link, and SHAHADALQABBAA.COM is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
SHAHADALQABBAA.COM collects personal information in several ways when you place an order, buy a gift voucher for a friend, or register for a service offered by SHAHADALQABBAA.COM. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping, and credit/debit card billing address(es) so that we can process and fulfill your order.
Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
WHAT ABOUT COOKIES?
Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in the future.
There are four types of cookies:
- Website functionality cookies – These enable you to browse the website and use our features such as shopping baskets and wish lists.
- Website analytics cookies – We use these to measure and analyze how our customers use the website, allowing us to continuously improve our website and your shopping experience.
- Customer preference cookies – These remember preferences you make (e.g., username, language, or location) to make your browsing experience more personal.
- Targeting or advertising cookies – These are used to deliver adverts relevant to you, limit the number of times you see an advertisement, and help us measure the effectiveness of our advertising campaigns.
By using our website, you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that deleting or disabling cookies may prevent you from accessing certain areas or features of our site.
HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH
SHAHADALQABBAA.COM may use your personal information for processing orders, payments, and providing a personalized shopping experience. We also use your details to fulfill and deliver your orders and manage your account. Personal information you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation, we may disclose your information to a relevant regulatory body.
We may also use your personal information to send you marketing updates but only in accordance with your preferences. We do not sell or provide your details to third-party marketing companies.
Finally, we may use your personal information for internal marketing and demographic studies, along with non-personal data, to monitor customer patterns and improve our site design to better meet our visitors’ needs.
MARKETING OPT-IN AND OPT-OUT PROVISION
When you register, you will be given the option to opt out of subscribing to our regular update service, which will send you:
(i) Email alerts for new products, special offers, events of interest, and one-off marketing promotions. Such alerts may include marketing information about SHAHADALQABBAA.COM, our subsidiaries, or selected business partners. (ii) Direct mail alerts for new products, special offers, events of interest, and one-off marketing promotions. These alerts will only include marketing information about SHAHADALQABBAA.COM.
We do not sell or pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by SHAHADALQABBAA.COM.
At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed. Any email we send will contain an easy automated unsubscribe link. Simply follow the instructions in the email. Alternatively, you can change your email preferences or opt out of all emails by logging into My Account. To opt out of direct mail service or updates, please contact our SHAHADALQABBAA.COM Customer Care team at +971 4 5562107 or by email at sales@shahadalqabbaa.com.
EMAIL COMMUNICATIONS
To unsubscribe from SHAHADALQABBAA.COM email communications, please click the unsubscribe link within the email you have received.
HOW YOU CAN ACCESS AND IF NECESSARY, CHANGE THE PERSONAL INFORMATION SHAHADALQABBAA.COM MAINTAINS
If you are concerned that the personal information held by SHAHADALQABBAA.COM is incorrect, please visit our website. After logging into the site using the “Sign In” menu, your personal information will be available for review and modification in the “My Account” section. Only you, or upon your request, our Customer Care department, may access your personal data from the website using your password and User ID. Information may be changed online within My Details, Shipping Details, and My Email Preferences. You can also change or delete saved credit/debit card details.